Category: Travel & Local
Developer: Vrbo
Verified App 
Vrbo Owner is a robust platform designed specifically for property owners looking to manage their rentals efficiently. Here are some standout features that truly enhance the user experience:
As a property owner in a popular tourist destination, I rely on Vrbo Owner for various tasks in my daily life. One of the most common scenarios involves handling bookings. Every morning, I check the app to review upcoming reservations and ensure everything is in order. During peak seasons, I use the app to manage multiple listings simultaneously, which has become essential for maximizing occupancy rates. Moreover, I often use the messaging feature to communicate with guests before their arrival, providing them with local tips and answering their questions promptly.
The user interface of Vrbo Owner is clean and intuitive. Navigating through the app feels effortless, with a well-organized dashboard that displays all essential information at a glance. I appreciate the streamlined workflow for managing bookings and properties. The app’s performance is smooth, with quick loading times and minimal glitches. It truly enhances my overall experience, making property management less stressful. After using the app for several months, I feel more in control of my rental business and confident in my ability to provide an exceptional experience for my guests.
Vrbo Owner operates on a commission-based model, which means I only pay fees when I receive bookings. This pricing structure feels fair, as I’m not burdened with upfront costs. The percentage varies depending on the rental type, but I find it reasonable compared to other platforms. The transparency in pricing is refreshing, allowing me to budget more effectively for my rental business.
The support provided by Vrbo Owner has been commendable. Whenever I’ve encountered a technical issue or had a question about a feature, the customer service team has been responsive and helpful. Frequent updates ensure that the app remains user-friendly and incorporates new features based on feedback from users like myself. This commitment to improvement makes me feel valued as a host, knowing that my concerns are being addressed.
As an American user, security and privacy are paramount when using any app. Vrbo Owner is available on both the App Store and Google Play, providing a reliable source for downloads. The registration process requires basic personal data, which is standard for rental platforms. I appreciate that the app takes necessary precautions to safeguard my information, including encryption and secure payment processing.
While using the app, I noticed minimal ads, which is a plus for me as it allows for a more focused user experience. However, I am aware that some tracking may occur for marketing purposes. Thankfully, Vrbo Owner provides clarity on its privacy policy, allowing me to understand how my data may be used. Overall, I feel secure using Vrbo Owner, knowing that my privacy is a priority for the developers.
Maximize your rental income potential easily User-friendly interface for seamless property management Wide reach to millions of potential travelers Flexible pricing options to suit your needs Dedicated support services for owners available 
High service fees can reduce owners' earnings. Limited control over booking policies and pricing. Customer service response times can be slow. Competition with numerous listings can be challenging. 
Vrbo in general is not a great platform, but syncing on the app and between their systems is EVEN WORSE. Messages between myself and a guest keep getting lost every time I exit the app. They will eventually appear later in the day, but not in the moment when I need them. Notifications of messages from renters are SO delayed that I will expect a new message to be there, only to find it was a message I already responded to.
This app always seems to have a glitch. majority of the time, it will kick you out and then will not let you log back in. It's always trying to make you log in through a different browser or the vacationer app instead of letting you in your owner account. We've had to change passwords multiple times on this account, because it it seems to unlink information or something. Frustrating app most of the time.
The app is just inferior to AirBnB. Initial setup was a nightmare. Even without failed log-in attempts, my account has been locked multiple times and I had to call customer service. It keeps telling me to add 25 photos even though I have 36 for my space. It's almost as if it assumes I have an incomplete listing each time I log in until I specifically select my rental and then it updates settings. Just a clunky app.
Whatever you guys recently did/updated messed up the entire application! Messages would never load, so I figured I'd try logging out and back in. Now, similar to other recent reviews, I'm unable to log in on the app, but it works on desktop. I can't always be on my desktop to respond to guests, as I'm sure others are in the same boat. Otherwise, why else have a mobile app to manage your listing(s)/guests. This is extremely unacceptable, and I hope it is addressed sooner than later!
Worst app ever! I have used the old app on my phone okay, but now it won't let me get to the host dashboard. It keeps trying to get me to sign up for the one key pass thing, has forced me to re login again and again. I finally said okay, I'll play your game, so I signed up for the one key thing, gave it a bogus name and a bogus password, but still couldn't get to the host dashboard, but it changed my host password! The app is unusable.
Review Source: Google Play store public user reviews.
Yes, Vrbo Owner collects personal data to facilitate bookings, improve user experience, and provide customer support, but it adheres to privacy regulations and guidelines.
Vrbo Owner does not offer a free version, but it may provide a trial period for new users to evaluate its features before committing to a subscription.
Yes, Vrbo Owner requires an internet connection to access features such as booking management and guest communication in real-time.
You can contact support through the Vrbo Owner app or website by accessing the help section, where you can submit inquiries or feedback directly to the customer service team.
You can manage or cancel your Vrbo Owner subscription through the app or web portal by navigating to your account settings and following the cancellation instructions provided there.
Yes, you can change your login email in your account settings within the app under "Profile" and then "Email Address."
To activate your account, click the activation link sent to your email after registration. Follow the prompts to complete the activation process.
To log in, open the app, enter your email and password, and tap "Log In." If you forget your password, use the "Forgot Password?
To update your payment information, go to "Account Settings," then select "Payment Methods" and enter your new details.
Yes, you can contact customer service directly within the app by navigating to the "Help" section and selecting "Contact Us."
This release of the Vrbo Owner App features improved security and fixes some bugs.We are working hard to rapidly improve the mobile experience for Vrbo Owners, and we welcome your feedback.Enjoy!
Google Play 
App Store 
