Category: Auto & Vehicles
Developer: EVgo
Verified App 
Shell Recharge is a program that allows you to trade in your used or damaged cell phone for a new one. The program is available to Shell customers only, and there is no limit to the number of times you can use it. To get started, simply visit the Shell Recharge website and enter your Shell customer number. Then, select the phone you want to trade in and choose a new phone. You will be prompted to enter your shipping information and payment method, and then your new phone will be shipped to you. Assuming you have already downloaded the Shell Recharge App and created an account, here's how to use it: There are many reasons to use Shell Recharge, but there are also a few potential drawbacks to be aware of. Let's take a closer look at both the pros and cons of this service.Features and Functions
How to Use Shell Recharge App
1. Open the app and sign in.
2. On the main screen, you'll see a map of participating Shell stations.
3. Find the station you're at and select it.
4. Select how much electricity you'd like to purchase (in kilowatt hours) and confirm your selection.
5. The app will generate a QR code, which you'll then scan at the kiosk located at the participating Shell station.
6. After scanning the QR code, follow the instructions on the kiosk's screen to complete your purchase.Pros & Cons
PROS:
-No annual contract required
-Reasonable prices
-User-friendly app
-Can be used with any car
CONS:
-Not available in all areas
-Limited number of parking spots
EVgo offers rapid charging to minimize your wait time. Enjoy a vast network of charging stations across the country. Compatible with a wide range of electric vehicles for greater accessibility. Experience user-friendly mobile app for easy station locating and payment. Benefit from renewable energy sources powering many charging stations. 
Limited charging network in some areas restricts accessibility for users. Higher charging costs compared to home charging can deter budget-conscious drivers. Charging speed can vary significantly, leading to longer wait times at busy stations. 
Google Play 
App Store 
Update Evgo app doesn't allow you to stop the charge from your phone. The touch screen malfunctions at various locations but cx svc picks up quickyand getd me on my way. Both ChaDemos on the West side are infamous for having to call customer service to stop charging. Evgo chargers cost more up front than other stations and are slower. I often have to plug in and disconnect then try again because it couldn't connect the first time.
The chargers only work 30% of the time and if you contact customer support they're completely unhelpful. they can't answer simple questions in a timely fashion that should be available in the app. The app tells you your charging credits can expire but it won't tell you when. If you contact customer support they can't tell you either. If I didn't receive charging credits for evgo when I bought my car I wouldn't use their chargers. completely unreliable, about on par with Electrify America.
maybe not the cheapest but it's hella reliable and the hold is only $5 if you go through the app otherwise it's $55 every time and they hold it for like 3 to 5 business days each charge. call Luke driver so I was doing this multiple times a day at one point I had $200 in held funds. but if you go through the app it's only a $5 hold if you charge a lot the plus Max plan is actually a very good deal and pays for itself and basically one or two charges, usually one for me.
App is slow and clunky, does not accurately display chargers available/in use. Prices have gone up and the peak pricing is ridiculous, there are much cheaper options. I can't even see the screens on the physical charger, have to use the app to see my progress and it takes awhile to load even on strong 5g.
Only one car charging when I arrived. I plugged into Lakota. It said my car was not plugged in and to connect the cable to my car. I stopped the session and replugged the car. same thing. several morre attemps. I moved over to the next charger. it said it was offline. I went to the last charger. It said it was last used 45 minutes before me. It worked. Seems to be charging fast enough.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's feedback feature or by reaching out to EVgo's customer support team.
Yes, EVgo - Fast EV Charging may collect personal data to enhance user experience, manage accounts, and provide customer support, in accordance with their privacy policy.
While some features may be available offline, such as viewing previously searched stations, a stable internet connection is recommended for optimal functionality.
Users can cancel their subscription through their account settings in the app or by contacting customer support for further assistance.
Subscription costs can vary based on the plan chosen, and users should check the app or the official website for the most current pricing information.
Yes, you can log in to your EVgo account from any device using your credentials.
You can reach our customer service by calling the number listed on our website or using the chat feature in the app.
If you can't log in, you can call customer service directly for assistance or use the contact form on our website.
To activate your account, visit the activation link sent to your email after registration and follow the prompts.
Log in to your account and go to the profile section to update your customer information easily.
Thanks for using EVgo! We’re always working to improve your EV charging experience. Our latest update includes optimizations to enhance performance and bug fixes.We added Multi-Factor Authentication (MFA) for a more secure sign-in experience and extra protection for your EVgo account.
