Category: Lifestyle
Developer: Resideo Technologies, Inc.
Verified App 
Total Connect 2.0 is a comprehensive app that revolutionizes the way you interact with your home security system. With its user-friendly interface and robust features, it allows you to stay connected and in control, no matter where you are. Here are some of the standout features that make this app a must-have:
In my daily life, Total Connect 2.0 has become an essential tool. For instance, as a working parent, I often find myself juggling between office meetings and family commitments. One day, while I was in a crucial conference, I noticed on the app that my children had returned home from school. I quickly checked the live video feed to ensure they were safely inside. The peace of mind it provided me was invaluable.
Another scenario is when I went on a weekend trip with my family. Before we left, I set the alarm system through the app and scheduled automatic lights to turn on and off at intervals. This feature not only kept our home secure but also gave the impression that someone was present, deterring potential intruders.
The user interface of Total Connect 2.0 is straightforward and intuitive, making navigation a breeze. The home screen displays all essential functions prominently, allowing quick access to live feeds, alarm controls, and settings. I appreciated how the app seamlessly guided me through the setup process, from adding devices to customizing alerts. Performance-wise, it has been reliable; I’ve experienced minimal lag when accessing the live video feed, even when I’m on a slow connection.
Overall, my feelings toward the app are overwhelmingly positive. It has not only enhanced the security of my home but also simplified my daily routines, allowing me to focus on what matters most—my family.
Total Connect 2.0 is available for free for users with compatible security systems. However, additional features and services may require a subscription, which varies depending on your service provider. For what it offers—24/7 monitoring, real-time alerts, and peace of mind—the pricing is reasonable and worth every penny.
The developers of Total Connect 2.0 consistently roll out updates, enhancing functionality and addressing bugs. I’ve noticed improvements in the app’s speed and reliability over time. Customer support is also commendable; I reached out for assistance regarding a minor issue, and the response was prompt and helpful, ensuring that my experience remained uninterrupted.
As an American user, security and privacy are paramount when choosing an app like Total Connect 2.0. The app is available on both the App Store and Google Play, ensuring you download it from a trusted source, which is crucial in today’s digital landscape. Upon registration, you’ll need to provide personal data, including your email and phone number, which is standard for security apps but should be treated with caution.
Importantly, Total Connect 2.0 has no intrusive ads or excessive tracking behavior, which is a relief. I feel confident knowing that my data is safeguarded and not being sold to third parties. The app employs encryption protocols to protect my information, and as a user, I appreciate transparency regarding how my data is used. Overall, I feel secure using Total Connect 2.0, knowing that my privacy is respected while enjoying its robust features.
Remote access to your security system anytime, anywhere User-friendly interface for easy navigation and control Real-time alerts keep you informed of events Customizable settings for tailored security management Integrates seamlessly with smart home devices 
User interface can be confusing for new users Limited compatibility with some older devices Requires stable internet for effective use Occasional connectivity issues disrupt functionality 
The app is AWFUL! Constant issues with connecting to the security panel to bypass zones. I tried over 650 times (not a misprint or exaggeration) to connect to the panel and still not successful. I cleared the cache and data, as well as uninstalling and reinstalling the app to no avail. If I could give it zero stars I would. The WORST app ever!!!
The app is a buggy mess. It is slow and the majority of the time it fails to read data from the alarm panel. And I've used it with MANY different alarm panels, different models and different Internet connections (Cellular, WiFi, Ethernet), different installation locations, so it isn't an issue with the panel. It is an issue with the app or the online services. Plus the app is constantly begging me to opt-in to marketing emails when I am just trying to arm/disarm.
it's 2026 and they still don't have dark mode. I use this app because I have to, not that I want to. UI is buggy and telemetry is subpar (don't tell me you can't connect and try again, tell me what is wrong), inconsistent on being able to turn on/off my alarm and STOP ASKING ME IF I WANT TO USE VOICE CONTROL, I've closed that interface hundreds of times now, it should remember. This is lazy app development at its best, incompetence at its worst.
The app says I have 3 alarms. one for smoke detectors, one for a back door and another for a motion detector, none of which appear on the alarm panel. The app also says there's a communication failure between my phone and the panel, although I can make changes from my phone and hear them beep on the panel. I can also open the panel from my phone and it shows connected and I can make changes. This app used to be fine but sucks now
This app sucks. Has relatively frequent connection issues. Instead of logging in automatically, it often redirects to the login screen and then asks me the same stupid voice control prompts that I have denied no less than 40 times now. I DO NOT WANT YOUR IDIOTIC VOICE CONTROL!!! STOP F-ING ASKING ME!!! and now I currently cannot access my system because it says I need to update the app, but the Play Store says the app is up to date. Incompetent development at best. Wish there was another option.
Review Source: Google Play store public user reviews.
Total Connect 2.0 may collect personal data to facilitate its services, but it adheres to privacy policies that outline how data is used and protected.
Total Connect 2.0 typically does not offer a free version, but you may be able to access a free trial depending on the specific equipment and subscription plan you choose.
Yes, Total Connect 2.0 requires an internet connection to function, as it relies on cloud services to communicate with your security system and provide real-time updates.
You can contact support for Total Connect 2.0 through the app, website, or customer service hotline, and feedback can usually be submitted via the app or through customer support channels.
You can manage or cancel your Total Connect 2.0 subscription through the app or the website, typically in the account settings section, where you can find options to modify your plan.
No, Total Connect 2.0 generally requires a subscription for access to its full features; check with your service provider for details.
You can reach customer service by calling the support number provided on the Total Connect 2.0 website or within the app.
To activate your account, you typically need to follow the activation link sent to your email after initial setup or contact your service provider for assistance.
To log in, enter your user ID and password on the app's homepage. If you don't have an account, you may need to register first.
If you can't log in, ensure your credentials are correct, check your internet connection, or reset your password. If problems persist, contact customer support.
• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. • The video clips exported from SD card storage are renamed to “Custom Clips”.• Enhanced permission settings by adding audio access restrictions for standard users. • Bugfixes and Performance Improvements.
Google Play 
App Store 
