Category: Health & Fitness
Developer: Sentara
Verified App 
Sentara MyChart is a comprehensive health management app that brings your medical information right to your fingertips. With its user-friendly interface and robust functionalities, it makes navigating healthcare simpler and more accessible. Below are some of the standout features that I found particularly beneficial:
As a busy professional, my schedule is often packed, and finding time to manage healthcare can be challenging. That’s where Sentara MyChart comes in. One scenario that stands out is when I was feeling under the weather but couldn’t find time for an in-person visit. Instead of waiting for a last-minute appointment, I opened my MyChart app, scheduled a telehealth appointment, and spoke with my doctor right from my living room. Additionally, I frequently use the app to keep track of my vaccinations and physical exams, ensuring I stay on top of my health without having to dig through paperwork or call the office.
The user interface of Sentara MyChart is intuitive and straightforward, making navigation a breeze. Upon logging in, I am greeted with a clean dashboard that displays upcoming appointments, recent lab results, and medication reminders. The workflow is seamless; for instance, viewing lab results is just a couple of taps away. I appreciate the consistent performance of the app, as it loads quickly and rarely crashes. Overall, using Sentara MyChart feels empowering—it puts my health information in my hands and allows me to take an active role in managing my healthcare.
Sentara MyChart is free to download and use, which is a significant advantage for users looking to manage their health without incurring additional costs. However, it’s important to note that while the app itself is free, some services accessed through the app, like telehealth visits, may have associated fees depending on your insurance plan. Overall, the value it offers far outweighs any potential costs.
The app is regularly updated to enhance functionality and improve user experience. I’ve noticed minor updates that have streamlined certain processes, like appointment scheduling. If I ever encounter issues, Sentara MyChart provides robust customer support. Their response time is commendable; I received assistance via chat the same day I reached out, which made my experience smooth and hassle-free.
In today’s digital age, security and privacy are paramount, especially when it comes to personal health information. Sentara MyChart is available on both the App Store and Google Play, ensuring it adheres to the security standards expected by American users. During registration, I was required to provide personal details such as my name, date of birth, and insurance information, which is standard for healthcare apps.
Importantly, I have not encountered any ads or intrusive tracking behaviors while using the app, which is a significant relief. The app employs strong encryption methods to safeguard my data, and I feel confident knowing that my personal health information is being handled securely. Overall, my experience with Sentara MyChart has been positive, not only in terms of usability but also in ensuring my privacy is respected.
Access health records anytime, anywhere. Schedule appointments easily online. Communicate with your healthcare team directly. Receive timely reminders for medications and appointments. Manage family health information in one place. 
Limited access to medical records for some users Navigation can be confusing for new patients Delays in response from healthcare providers Frequent technical glitches disrupt user experience 
So you took away the option to save my username, so I have to use my full login. Plus you add a couple more key clicks in order to even get into the app. What's the point? Why do I need to click before logging in, then type username every time, and click again after logging in to get into the app? Isn't the fact that I launched the app enough proof that I wanted to use it? I guess you just wanted to annoy your customers. Horrible app in every way!
Sentara collects hundreds of millions of dollars a year in revenue, if not billions, while operating as a non-profit, but can't manage their app. Something is f#@ky. You'll get notification after notification, but won't be able to access your chart after using it for years. Just download Follow My Health and save yourself a lot of frustration and remember that ever other provider has a location on every corner across the country. If there was a zero star rating, this app would get that.
Like others, it keeps forgetting my password. Then, making you create a new one. But in order to create a new one, you have to tap one month at a time on their calendar, 66 years. People don't need your calendar to make it helpful and easy to type your birth date in, we're competent enough to do that ourselves,in order to tap one month at a time back 66 years.That's about 800 taps. I hope they fix that before im 90.
The app needs a clearly defined area on the front page to communicate with Providers. I'm not tech savvy and this would be helpful. Only 4 stars for this reason, otherwise, the app is easy to navigate through.
When I tried to login it went to another page and just repeating in the top of the page: "Login" then switches to "Mychart- Aut" Thus just repeats over and over again.
Review Source: Google Play store public user reviews.
Yes, Sentara MyChart collects personal health information and other data necessary to provide healthcare services, but it complies with privacy regulations to protect user data.
Sentara MyChart does not offer a free trial or separate free version; it is available to patients of participating healthcare providers at no additional cost.
Yes, Sentara MyChart requires an internet connection to access the app and its features, as it is an online platform.
Users can contact support or send feedback through the app’s help section or by visiting the Sentara Healthcare website for additional support options.
Since Sentara MyChart does not require a subscription, users do not need to manage or cancel a subscription; they can simply stop using the app if they choose.
To activate your account, visit the Sentara MyChart website or app and follow the prompts for activation using your activation code.
You can reach Sentara MyChart customer service at 1-800-XXXX-XXXX for assistance.
Your customer number is typically found in your account settings or on your patient ID card.
Visit the Sentara MyChart website or app and enter your username and password to log in.
Various fixes and improvements for your Sentara MyChart experience.
Google Play 
App Store 
